Over the next couple of weeks I’d like to do something a little different – I’d love you to meet some of the talented staff here at Superior. This week our Sales Manager Leon Sines.
Last week Superior sponsored and attended the Marine13 conference in Sydney with more than 450 delegates. The group comprised marinas, boating industry businesses and boating safety professionals. With an innovative format there were multiple streams running for each area after the initial plenary sessions, which meant there was something for everyone. In fact it was often difficult to chose what to attend as simultaneous sessions meant you missed some great speakers. For this reason the presentations have been placed online at marine13.com
Superior had its commercial team there as usual and it is always fun to catch up with old friends in the industry. The MIA Marina Awards were a highlight with winners list impressive. Our clients at Royal Prince Alfred YC received their Gold Anchor flag and in general it was a celebration of all that is good in the industry. It seemed an upbeat crowd with more interest in capital projects than recent years meaning boat occupancy rates must be improving.
One of the stand out messages was the need for us all to embrace the mix of online sales with traditional brick and mortar operations. John Winning from Appliances Online was an inspirational speaker who showed with commitment to great customer service a winning online strategy can give excellent service and no longer is this channel a cheap option. We will learn from this advice as we offer new improved services over the coming year.
Finally it was the season for awards with the Global Marina Institute (GMI) awarding two honorary Certified Marina Professional certificates; one to John Spragg from Bellingham Marine, and one to yours truly. And while on the topic of “Spraggy” I want to wish my fellow director and sponsor of MIA a hearty congratulations on his Lifetime Achievement Award as well.
This week I am taking on a guest blog role in the absence of our CEO John Hogan who is away on business. Being my first blog as the domestic sales representative I want to cover the common questions customers ask when it comes to buying a pontoon.
It has been a pleasure in the last week to host our joint venture partners from Superior Jetties China on the Gold Coast and give them a real insight into our operations. We especially want to thank the guys for giving up their Chinese New Year time with their families.
Superior Jetties China’s Peter Xu and Wang Feng are here to familiarise themselves with our manufacturing techniques spending time with our team learning our processes and systems and various aspects of production. Peter is the director of our China JV and Wang is operations manager.
Superior Jetties China trades as “Shen Bo Jin” in China and recently completed the NanChang Marina in Jaingxi Province. The Chinese have lots of exciting projects in the pipeline which include the installation of the concrete Elite pontoon and Capri range of Superior products. Our concrete marina systems bring a new standard of flotation to the market with its low maintenance ideally suited to the region.