I want to start this blog with a welcome to our new web page format. A big thank you is also in order to Ross, Shane, Dan and all the team that designed, coded, wrote, and gathered content to make this web page a useful tool.
The aim of the new look is to provide an improved customer focus where we strive to present the information as you need to see it, simply and straight forward. There is much less clutter as we know you like to speak to someone directly who has the knowledge you need. Therefore have a quick browse, find what you’re after and call us. This is all part of our ACE program to provide an Amazing Customer Experience.
To make the ACE program work we have been out doing customer interviews and this has yielded results. We are now using this feedback in product design and you will see the results of this in some exciting new products this year. An example is the launch of our Sunstream Boatlifts dealership at Sanctuary Cove International Boatshow. This was a result of finding the best in class product and realizing that customers in Australia would love this along with great Superior service. Together with Sunstream we make a great team and you the customer will benefit.
I have recently returned from the Middle East after visiting our projects in Seychelles, Bahrain and UAE and to visit our office in Abu Dhabi as well. We are building up this division and as such there is a position available now on seek.com
The jobs there are larger than in Australia and this is an interesting growth market. Our team there is just completing 2 fishing Harbours for the Ministry of Works in Bahrain using our SuperElite Aluminium system. It looks great and is a very durable product that will provide years of low maintenance service.
Also within the group at Superior the Mining and Industrial products team is now launching their products under the SuperiorWORK banner. They have a stand #6214 at QME in Mackay next week. Drop and and say hello as I will be on the stand. We will have the complete range of pipe floats there along with a brand new product which will save lots of time and money for anyone installing piping systems.
Enough of the product infomercials, I hear you say.
In conclusion, I hope to continue a regular contribution to this blog focusing on our interests in marine, industrial, mining and water based infrastructure. We know water and we are committed to use this knowledge wisely to provide sustainable solutions to support work, play and life.
John Hogan
CEO
